Frequent questions

Reservations can be made in two ways. The first is buying the product directly on the website (whose final price includes the reservation), and the second is through the partial payment of the product by electronic transfer agreed through our social networks or email contacto@vivetourchile.cl

We have 2 main means for payments. The first is the direct purchase on the website (whose final price includes a reservation), and the second is the electronic transfer agreed through our social networks or email contacto@vivetourchile.cl

Yes, the refund of the reservation (or the total payment if it was paid through the website) is possible only in the event that the trip is not carried out due to not meeting the minimum number of passengers necessary, or if SERNATUR implements a measure that prevents the trip.

Yes, both for the reservation and the final price (if it was paid directly on the website).

The trip is not possible if the minimum number of people necessary to meet the quorum is not met, or if SERNATUR establishes a measure that prevents the trip.

It will depend on the tour you take, it is suggested to coordinate it with the seller at the time of booking.

The consumption of alcoholic beverages is strictly prohibited. Likewise, people in a state of drunkenness will not be accepted in the transport.

It is suggested to bring social block, sunglasses, fluids to hydrate, hat or similar for the sun. Also, comfortable and functional clothing for the tour.

In general, comfortable and functional clothing is recommended for the tour you take. It is suggested to coordinate it with the seller at the time of booking. In addition, the use of outdoor shoes is recommended.